


# Get Sorted
Wireless
or browse the Help Centre by category
General
- Pure 5G explained
- What is LTE?
- What speeds can I expect on Fixed Wireless?
- Telkom Fixed LTE Wireless FAQs
- Pure LTE (MTN) FAQs
- Acceptable Use Policy
- Delivery and costs
- What is WiFi and how to connect to a WiFi network
- The difference between Capped and Uncapped data
- How to check for a network outage in your area
Signing Up
Getting Connected
- How to configure the APN on your ZTE 5G device
- How to configure the APN on your TP-Link Archer MR600
- How to lock your TP-Link MR600 router to 4G only
- How to setup your TP-Link Archer MR600 LTE device
- How to change the TP-Link Archer MR600 LTE Device SSID and WiFi password
- How long does it take to activate the LTE services after delivery?
- How to change the Huawei LTE Device SSID & WiFi password
- How to set up your Fixed LTE Wireless Device and configure the APN
- How to change the ZTE LTE Device SSID and WiFi password
- How to configure the APN on your ZTE LTE Device
- How to change the Huawei 4G Router Lite LTE device SSID and WiFi password
- How to configure the APN on your Huawei 4G Router Lite LTE device
- How to lock your ZTE MF286C router to 4G only
- How to lock your Huawei LTE router to 4G only
- How to block users on Fixed LTE WiFi internet
- How to block users via MAC address filtering on your Fixed LTE router
Data Usage and Topups
Managing your product in ClientZone
Signing Up

- How to check Fixed Wireless Coverage
- 87

- How to sign up for a Fixed Wireless Package
- 04:11

- How to sign up for a Fixed Wireless SIM Only package
- 03:30
Data Usage and Topups

- How to check your Fixed Wireless Data usage
- 01:12

- How to top up your Fixed Wireless LTE Data package
- 01:54